Dear UCR Faculty & Staff,

UCR Information Technology Solutions (ITS) is pleased to announce a new service offering: Cisco Jabber Soft Phone.

What is it?

Cisco Jabber Soft Phone is a software program that allows users to make telephone calls from their computer workstation using their campus phone number.

What value would it bring to my team?

• Users can use their computer as their UCR telephone, including the ability to place, receive, and forward calls
• Users can retain and use their UCR phone number from any location without having a physical desk phone
• Users no longer need to remember or look up phone numbers; a searchable call directory exists within the client
• Jabber-to-Jabber functionality supports video calls and screen sharing
• Users may answer department-level calls; lines may be shared
• Users can set their availability so others can see whether or not they are available for a call
• There is end-of-life support for NEC phones, as UCR will be moving away from traditional telephone services and toward soft phone services in the future 

How do I learn more about this service and the associated cost?

To learn more about this service, visit http://goto.ucr.edu/softphone. If you are interested in investing in this new communications service, please contact your unit’s System Access Administrator (SAA).