This month, on Friday, June 16, 2023, UCPath will be upgraded from Oracle software version 37 to version 44.  This initiative, entitled the “PUM upgrade” is required to update the Peoplesoft system to the current supported version. During this cutover, UCPath will be unavailable. This system update will have minor changes to UCPath Online (Employee ID is being added to the Search criteria) and there are no expected change impacts to UCR employees.  While we don’t expect any problems, if you experience any issues, please do not hesitate to reach out to the Campus Support Center (CSC) using the contact information below. 

 

Below are the times UCPath will be unavailable:

•    Downtime: Friday, June 16th at 3:00pm – Monday, June 19th at 9:00pm  

•    `The UCPath self-service portal will be unavailable during the key dates noted above.  Faculty, staff, and student workers will NOT be able to visit UCPath online to view/download W-2s, pay statements, leave balances, etc., during the outage. Please be mindful to print any earnings statements or W-2’s BEFORE or AFTER the cutover.  

Paychecks: Paychecks will be delivered as scheduled during this time period, however Earnings Statements (paystubs) will only be available when the portal is available. 

Whom to Contact with Questions: 

•    Campus Contacts

o    For issues that need resolution, please email UCPathhelp@ucr.edu

o    For general questions, please email UCPathCSC@ucr.edu  

•    UCPC Contact

o    UCPath Center associates will still be available for inquiries. If you need help during the planned maintenance window, you can still call the UCPath Center at: (855) 982-7284 from 8 a.m. to 6 p.m. PT.