Users needing Information Technology self-help may notice two new features: a chatbot icon on the Information Technology Solutions website and service portal and the option to submit a support ticket as a “guest” rather than logging in with a NetID. Read on to learn more about these features! The ITS chatbot is ready to learn about UCR and help...

Dear Highlanders, IMPORTANT COVID-19 booster vaccine update: Due to the Aug. 31 Food and Drug Administration announcement for the change in COVID-19 booster vaccine requirements, you may receive a 30-day COVID-19 exemption that expires on Oct. 1, 2022, which will release your registration hold by messaging and requesting the exemption from the...