Residence hall and guest network services unavailable Sept. 14

September 9, 2025
Jeremy Fisher
Executive Director of Infrastructure
Information Technology Solutions
September 9, 2025

Dear Campus Community,

Please be advised that select campus network services will experience a scheduled unavailability between 6:00 AM and 6:00 PM on Sunday, September 14, 2025. 

This scheduled downtime is needed to support crucial upgrades to our campus border firewall.

During this maintenance window, several network services will be impacted. Affected campus services include the guest and residence hall networks (wired and wireless access), including the network used by the new RCCD/UCR building (North District 2). Specifically, the following network services will be unavailable: 

●    ResHall Guest Access Registration

●    Resident Director Wireless

●    UCR Guest Wireless

●    UCR IOT (Internet of Things) Wireless

●    UniFi IOT Wireless 

●    UniFi Guest Wireless

We understand the critical nature of these campus network services and have carefully planned this window to minimize disruption.

For a comprehensive list of all impacted services and to stay informed on the progress of this important maintenance work, please regularly check techalerts.ucr.edu (note: during a campus network outage, UCR TechAlerts is accessible via cellular data and non-campus networks). This site will be updated in real time with any new information or changes to the schedule.

It is important to note that ITS does not anticipate service disruptions outside of the timeframe mentioned above. In the event you experience a service disruption outside of the scheduled maintenance window, please report it at its.ucr.edu/help or 951-827-4848.

We sincerely apologize for any inconvenience this necessary maintenance may cause to your work or studies. We deeply appreciate your understanding and cooperation as we undertake this significant improvement to our IT infrastructure, which is crucial for ensuring a stable and robust digital environment for our entire campus community.