Tech Alert: Banner & Associated Systems Unavailable 12/28/21 - 1/2/22

Mon, 12/06/2021 - 12:00
UCR Information Technology Solutions
December 6, 2021

As a part UCR's Project Genesis, Banner and related systems will be moving to our new data center over the Winter break.

All of the following systems will be unavailable from 12/28/2021 through 1/2/2022: Advisor Student Profile, Banner Admin, Banner AppNavigator, Banner Document Management, Banner Registration, Banner Self Service, Banner Student Profile, DegreeWorks, EduNav, MyAccount, Photo Roster, UCR BanApps, iGrade, and Course Request System. 

MyAccount users’ will not be able to email themselves passcodes and users will not be able to receive temporary passwords for reset during this period.

Additionally we are moving and upgrading our Banner Operational Data Store which is the source of student data in Cognos. Data will not be refreshed during this window and running reports in Cognos could produce inconsistent results.

Specific information and updates will be posted on TechAlerts. If you experience any disruption in services beyond the maintenance window, have any concerns, or would like more information please contact ITS directly at (951) 827-IT4U (4848) or by submitting a ticket on ServiceLink.

Please note: The Banner Student Information System is UCR’s system of record for student information, including student grades, courses, registration, billing, and financial aid.